OPERATIONAL SERVICES

Transfer Agent Services, including:

  • Maintaining of registers of participants/fund members 
  • Processing of orders and instructions
  • Provision of services to participants/ fund members
  • Recording of fund Distributors' details and operation of distribution network
  • Reporting 
  • Sending of confirmations after transactions
  • Lawyer support

Assistance with development and implementation of new financial products

Sending of communications and information materials

Scanning and optical and physical archiving of documents

Communication on behalf of the Customer

IT SERVICES

  • Development, modification and provision of software
  • Hosting
  • Colocation
  • Provision of business continuity solutions - Disaster Recovery Center

DISTRIBUTION OF FINANCIAL PRODUCTS

Sale of participation units through the internet platform and Call Center

CUSTOMER SERVICE

Contact/Call Center services, including:

  • Handling with correspondence and complaints
  • Operation of infoline, IVR, Skype systems
  • Telemarketing campaigns

Direct support of private customers and institutions