Pekao Financial Services Sp. z o.o. experience with service of mutual funds dates back to the dawn of the Polish capital market. Based on the long-term improvement of our services, we can provide investment funds with a wide array of professional services, including but not limited to:

• opening and management of fund member records,
• clearing of purchase, redemption and switch orders for investment fund units,
• monitoring of balances and transactions in the bank accounts of funds,
• making of payments under purchase, redemption and switch orders for investment fund units,
• calculating charges, taxes and preparing various kinds of reports,
• provision of inquiry services to fund members and distributors using all means of communications: phone, fax, post, web and e-mail:
  
  
  • call centre for fund members, potentials clients and distributors,
  • delivery of transaction receipts after each operation as well as periodically and upon request of fund members,
  • distribution of information materials,
  • acceptance and handling of complaints lodged by fund members,
  • inquiry about products offered by funds,
  • support for distributors with regard to distribution of sales information.